Shipping policy

Here is the complete, professional, and compliant Shipping Policy and Legal Notice tailored specifically for DECOREIFY.

These are formatted precisely for Canadian e-commerce standards, ensuring clarity for your home decor customers while legally protecting your Ontario-based business.

DECOREIFY — Shipping Policy

Thank you for choosing DECOREIFY. We take great care in packaging and transit to ensure your home decor items arrive safely at your doorstep. Below are the terms and conditions that constitute our Shipping Policy.

1. Shipping Zones & Rates

DECOREIFY operates exclusively within Canada. To provide the best experience for our customers, we offer free shipping across the country.

  • Shipping Zone: Canada Only

  • Shipping Cost: 100% Free Shipping (No minimum purchase required, no hidden fees at checkout)

2. Processing & Handling Times

Because home decor items can range from small accents to fragile or bulkier goods, we ensure everything is securely packed.

  • All orders are processed and prepared for transit within 1 to 2 business days (excluding weekends and statutory holidays).

  • You will receive a confirmation email immediately upon placing an order, followed by a tracking notification once the carrier receives the package.

3. Estimated Delivery Timelines

Once dispatched from our facility, estimated delivery times vary by region:

  • Ontario (ON) & Quebec (QC): 2 to 4 business days.

  • Western & Atlantic Canada: 4 to 7 business days.

  • Territories & Remote Regions: 7 to 10 business days.

Please note: Minor delivery delays can occasionally occur due to carrier volume, peak holiday seasons, or extreme weather conditions.

4. Order Tracking

Every shipment is assigned a unique carrier tracking number. A shipping confirmation email containing your tracking link will be sent to you as soon as your order leaves our warehouse. Please allow up to 24 hours for the tracking link to become active.

5. Fragile Goods, Damages, & Lost Shipments

Home decor items can be fragile. DECOREIFY assumes full responsibility for your order until it is successfully delivered. If your items arrive damaged or get lost in transit, we will resolve the issue immediately.

  • Reporting Window: Please report any transit damages within 48 hours of delivery by emailing khanhassan3164@gmail.com.

  • Requirements: Please include your order number and clear photographs of both the damaged product and the shipping packaging. Please keep all packaging materials until your claim is processed.